Shipping policy

Delivery policy
Last updated: October 2026

Delivery areas and fees
Nairobi CBD: free delivery, same day.
Outside the CBD, within Nairobi: same-day delivery. The fee depends on your location, and we will confirm it on WhatsApp before dispatch.
Other counties: delivered within one day by courier. The delivery fee is paid by you, according to the courier's rates.

Payment
Pay on delivery is available within Nairobi: you pay the rider when your order arrives, in cash or M-Pesa. For other counties, we will message you on WhatsApp to confirm payment before dispatch.

Confirming your order
After you order, we may call or message you to confirm your address and phone number. Please keep your phone on, so the rider can reach you.

Delays
Delivery times may be affected by traffic, weather or courier delays. Contact us on WhatsApp at 0792 016 315 if your order is late.

Contact
WhatsApp: 0792 016 315
Email: info@fxpcapglobal.com